Guest Experience Team Member - Chicago

Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience, The Office Experience, and Harry Potter – Magic at Play.  We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do.

Job Summary:

OGX is seeking Guest Experience Team Members to assist with entertaining Guests and support of Hershey Super Sweet Adventure, while also preserving the theming of the space. This temporary role is expected to run through September 2025. The ideal candidate thrives in a fast-paced environment and has public speaking and improvisational skills for themed presentations. This part-time position may be scheduled up to four (4) days OR 26 hours per week. This part time position pays $19.50 per hour.

Responsibilities:

• Learn and perform character driven storytelling as playing the role of Sweet Seeker 
• Interact with Guests to ensure they have the best experience possible
• Maintain cleanliness of the exhibit including sweeping floors, wiping down exhibits, and removing trash around the venue
• Keep exhibits clean and free of smudges or fingerprints
• Ensure Guests are behaving safely inside the experience by enforcing safety rules
• Complete daily and weekly inspection checklists
• Ensure all health and safety protocols are followed; work with staff stations in venue to ensure all areas are supplied with disinfectants and preventative materials (wipes, masks, gloves & sanitizers)
• Answer questions about the experience
• Jump in to support exhibit operations and perform duties as needed to ensure best experience to Guests
• Additional duties as assigned

Requirements:

• Must be able to remain in a stationary standing position more than 75% of the time
• Must be able to move about inside the exhibit space
• Must be able to commit to a minimum of two shifts, one of which must be on a weekend day
• Constantly positions self to clean and maintain exhibit equipment 
• Frequently lifts and moves items / equipment weighing up to 50 pounds
• Able to work a variable schedule including nights, weekends, and holidays

Your strengths include:

• Exceptional communication skills
• Organized and detail oriented
• Ability to multitask
• Reliable proactive team player

Your experience:

• High school diploma (or its equivalent), some college is preferred (current students welcome to apply)
• Previous experience with show elements such as lighting, audio, and/or visual
• Experience with entertainment elements, such as public speaking, acting/theater, or other entertainment spheres
• 6 months in a leadership role

Benefits:

• Flexible Schedule
• Paid Time Off (after 90 days)
• Paid Sick and Safe Leave

Why work at OGX:
For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply.